Measure what Matters

Original by John Doerr, 2018Hamster_gagarin_linkedin
hamster writter This summary note was posted on 22 September 2024, by in Management #, #

OKR: Objectives and key results

  • Pull the plug on losers to fail fast
  • Ideas are easy, execution is everything
  • Objectives: What needs to be accomplished
  • Key result benchmarking and monitoring, aggressive but realistic
  • Hard goals drive performance better than easy goals
  • Well defined challenging goals increase productivity
  • Write down goals and share freely
  • OKR demolish silos
  • Actions and data speak louder than words
  • Commit, focus, align and stretch
  • All in the spirit of engagement and accountability
  • Testing our limits with freedom to fail
  • CFR: Conversation, Feedback and Recognition
  • Have short and long range goals
  • Consult employees in defining goals: Hendy Groove, mgt by goals
  • No more that 5 key results
    • Half in consultation with employee
    • No dictating, social contract on how success will be measured
    • Key OKR can be modified
  • Set OKR beyond immediate grasp
    • Stretched goals
  • OKRs are a tool not a legal document
    • OKR and bonuses must be kept separate
  • Great companies are improved by leadership
  • What is the most important for the next 3 to 6 months ?
  • Successful organisations focus on a handful set of objectives
  • Feedback must be an integral part of OKR
  • Employees want to give feedback to their managers
  • Public transparent OKRs
  • Do you have feedback on how we could stretch even more
  • Inspirational OKR: What could my customer need. What can it look like when you are free of constrains
  • Typical mistakes
    • Failing to distinguish between committed and inspirational OKRs
    • Business as usual OKR without changing what we are doing
    • Sand Bagging: Somewhat more that resources allow for
    • Low value objectives, they need to have clear business value
    • Insufficient key results
  • OKR must
    • Take more than 5 minutes to set
    • Should fit on one line
    • Use real dates
    • Must be measurable
  • Culture is how you as a senior behave. People are watching and modelling you
  • Identify OKRs with the most leverage for outstanding performance
  • Focus on 3-4 OKRs at most for the quarter
    • No more that 5 measurable measures
    • Elevate OKR to higher mgt to get more lateral support
  • Explain why an OKR is important for the organisation. Keep repeating it yourself
  • Encourage 50% bottom up OKRs
  • Make all lateral dependencies visible
  • When an OKR is dropped make sure it is know across
  • Replace incremental OKR with exponential OKRs!
  • “Hyper focus” by Bailey Chris
  • “Eliminate negative thinking” by Howell
  • OKRs must be prioritised. Anything coming its way should be escalated
  • An OKR that doe snot require rearrangements is probably a business as usual OKR
  • Failed OKRs need a post mortem
  • Aspirational OKR will exceed the capacity of delivering by design
  • If objective does not fit on one line it is probably not crisp enough
  • Use real dates and make sure they are measurable and specific

It is our choices that show who we truly are, far more than our abilities

J.K Ralling

CFR: Conversation Feedback among peer Recognition

  • Communicate with clarity
  • Name your company top priorities
  • When you are tired of saying it to people start hearing it
  • Cross the why as well as the what
  • If you are certain you will nail it, you are probably not pushing hard enough
  • It is the short term goals that drive the work
  • Nothing drives us more forward than a deadline
  • A 3-month horizon curbs procrastination
  • “High input management” by Andy Groove
  • OKR should provide focus and thus each OKR must be small
  • Have expert tell us what to do , not what the should do
  • Cascading goals are slow and not transparent
  • Ignite OKRs
  • Strength based and fact driven
  • Purpose: Mutual teaching and exchange of information
    • What are you doing
    • What are you concerned about
    • What have you learned
  • It is the employees meeting, the supervisor facilitates what is happening
  • Facilitates heart to heart discussion
  1. Goal setting and reflection to align individual goals with organisation objectives
  2. Ongoing progress update with problem solving (what is working well, what is not working so well)
  3. 2-way coaching
  4. Career growth, expand vision of the company
  5. Light weight performance review, summarise what the employee has accomplished in the context of the organisation needs.

Discussions to have

  • Goal Planning and reflection
    • What OKRs are you planning to focus on to drive the greatest value for your role, your team, your company
    • Which OKRs align with key objectives in the organisation
  • Progress updates
    • How are your OKRs coming along?
    • What critical capabilities do you need to be successful?
    • Is there anything stopping you from meeting your objectives?
    • What OKRs need to be shifted or eliminated in light of the shift in priorities?
  • Management les coaching
    • What behaviour and values do I want my reports to continue | start | stop exhibiting?
    • What coaching can I provide to help the report realise his/her full potential?
    • What part of your job excites you?
    • What/any aspect of your role you would like to change?
  • Upward feedback
    • What are you getting from me that you find helpful?
    • What are you getting from me that prevents you from being effective?
    • What can I do for you to allow you to be more successful?
  • Grow
    • What skills or capacities would you like to develop to improve in your current role? or future role?
    • In what areas do you want to grow to achieve your career goals?
    • From a learning and grow stand point, how can I help you get there in the company?
  • Prep-work
    • In the next 6 months what should the focus of the contribution be:
    • Meeting expectation in its current role?
    • Maximising contribution in its current role
    • Preparing for the next opportunity? (new project, responsibilities, role?)